Frequently Asked Questions

Everything you need to know about shopping with Gunpla Style

What is the typical shipping time for orders?

Standard shipping usually takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our returns portal to start the process.

How should I care for my Gunpla Style apparel?

To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid bleach and ironing directly on prints.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.